8 reviews

Motorola Moto X Play 4G 16GB White (XT1562)

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Availability: Out of stock
  • Brand: Motorola
  • Model: Moto X Play
  • Sold by: Alphatronix
  • Condition: Brand New, Sealed
  • Warranty: 1 Year Free
  • Return Policy: 5 days Return Policy
  • Delivery: 1-3 days
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Black
726 AED
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To anywhere in UAE
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Returns within 5 days

The Moto X Play rocks a 64-bit, 1.7 GHz octa-core Qualcomm Snapdragon 615 – a midrange SoC, which we've found to be quite adequate in our experience.

The phone is equipped with 2 GB of RAM and has 16 GB / 32 GB storage variants. Both are expandable via microSD of up to 128 GB. The display has a 5.5" diagonal with a resolution of 1080 x 1920 pixels and the Play doesn't have the stereo speakers, which adorn the front of the Style. The battery that keeps the lights on has an impressive capacity of 3,630 mAh and Motorola promises up to 48 hours of “mixed usage", and turbo charging. In terms of camera, the device packs impressive specs – its main snapper rocks a 21 MP sensor with F2.0 aperture and a dual-tone LED flash, while the frontal cam has a 5 MP sensor. Motorola's UI philosophy is along the lines of “the lighter – the better". The midranger comes with Android 5.1.1 installed out-of-the-box and offers it in its vanilla form. The Moto X Play has been in the market since July 28th, 2015. It runs on Android (6.0, 5.1). It has an incredible 5.50" display with screen resolution pegged at 1080 x 1920 and 403 pixel density. As for RAM, the Moto X Play has a 2GB capacity and is powered by a Octa-core, 1700 MHz, ARM Cortex-A53, 64-bit processor. The handset has 16GB internal storage and primary camera with a super clear resolution of 21MP and a secondary front camera at 5MP. The handset has a 3630mAh battery pack. This model requires a nanoSIM type SIM Card to use its Single Sim feature. In addition, this is a 4G handset. Other features include NFC, Bluetooth (4.0), and Wifi (802.11 a, b, g, n and dual-band). The Moto X Play is available at Mobileshop.ae for only 726 AED in White color. Mobileshop.ae also offers the handset in Black.


Memory
16GB
Network
4G
Sims
Single
Color
White
RAM
2048MB
Display
5.50"
NFC
Yes
Bluetooth
4.0
Pixel Density
403 ppi
Back Camera
21 MP
Front Camera
5 MP
Battery
3630 mAh
WiFi
802.11 a, b, g, n, dual-band
Chipset
Qualcomm Snapdragon 615 8939
Operative System
Android (6.0, 5.1)
Storage Expansion
microSD, microSDHC, microSDXC up to 128 GB
Positioning
GPS, A-GPS, Glonass
Display Type
--
Weight
169 gr.
SIM Type
nanoSIM
Launch Date
2015-07-28
CPU
Octa-core, 1700 MHz, ARM Cortex-A53, 64-bit

1 Year Warranty

1-year Seller Warranty for Factory Defects

The Seller Warranty is valid inside the UAE only for 1 year starting from the date of delivery to the customer and covers Factory Defects found in the handset only, excluding cover, battery, charger or any other accessories.


The 1-year Seller Warranty is a guarantee that the Customer purchased an item in proper working condition. Should a Factory Defect be found within the time period, the Seller shall be responsible to compensate the Customer.

It is considered a Factory Defect if it is any fault or physical damage inherent in the manufacturing or transportation of the item until delivery to the customer, after being verified and classified as so by the Seller on Mobileshop.ae or its designated Service Center.

WARRANTY EXCLUSION FACTORS

The Warranty will be void if the Seller on Mobileshop.ae or its designated Service Center verifies one or more of the following conditions:

  • signs of misuse, including but not limited to the failure to use this product for its normal purpose;

  • any repairs or attempts to repair by non-authorized personnel or third party companies and service centers external to Mobileshop.ae;

  • damage in the casing, screen or buttons, including but not limited to dead pixels;

  • any damage caused by software or apps;

  • rooting or replacement with altered or 3rd party firmware;

  • any damage caused by natural calamities or any other extreme weather conditions such as heat, cold humidity rain or snow;

  • any damage or failure caused by water, moisture or humidity even if the item is labelled by its manufacturer as "water resistant" or "waterproof" or regardless of any IP certificate it might have;

  • the item does not start up anymore as the cause of the fatal malfunction is untraceable in such conditions;

  • the Seller on Mobileshop.ae or its designated Service Center(s) detects that the claim includes false information or incoherencies, in an attempt to obtain free warranty service when it is not due;

  • inability by the Customer to produce original Invoice.


The item should be handed to Mobileshop.ae, after which it shall be handed over to the Seller for a warranty claim.


If the claim is verified as valid, the device will be repaired and serviced for free by the Seller.


BRIEF NOTES:

1. It is, in all and every circumstance, up to the Seller or its designated Service Center to determine whether a fault is considered a Factory Defect or not.

2.Seller Warranty is, as the name suggests, a Warranty and should not be mistaken for an Insurance Plan. We want to assure our customers that no defective units are shipped, but we cannot assure the longevity of any functions of an item, even if subject to normal usage, as those factors rely on its manufacturer and the model itself.


HOW TO FILE FOR WARRANTY CLAIM

To apply for a warranty claim, follow these steps:
1. Go to the Warranty Claim Page on Mobileshop.ae (http://shopcity.ae/warranty/warranty-claim.php)

2. Confirm whether the issue detected corresponds to any condition stated on the

WARRANTY EXCLUSION FACTORS. If it does, your warranty claim will not be accepted.

3. We strongly encourage you to back up all your data. The Seller on Mobileshop.ae shall

not be held responsible for loss of data during servicing.

4. Return the entire defective product you received from us, with all the accessories

including original box. Missing items may cause rejection of Warranty.

5. Factory reset your phone. If you are unsure how to do it, please contact our customer

support team, we will be happy to assist you.

6. Estimated time for servicing will be communicated after diagnosis is concluded, as it

will differ on each particular case. It might still take longer or less time to service it, as its

only an estimation based on similar cases.

7. The original invoice provided at time of delivery will be required to claim warranty.

WHAT HAPPENS IF MY WARRANTY IS VOID? CAN I STILL GET MY PHONE FIXED?

Mobileshop.ae and its Sellers work with high quality service centers in order to provide you with the best warranty or non-warranty servicing and repairs. We are willing to extend assistance to customers whose handsets are already outside the warranty period. Please contact our customer support team for more information.

5 Days Return Policy

5-day Mobileshop.ae Return Guarantee

Mobileshop.ae and its Sellers make sure to deliver top-notch products. However, there will be instances, for one reason or another, in which the customer will not be satisfied with the item they received. Mobileshop.ae accepts claims for returns within the first five (5) days upon receipt of the item.

An item purchased from Mobileshop may be returned only if:  

CATEGORY A: Quality issue

1. packaging or box is damaged upon receipt, causing the product or its components to break;
2. item has been found to have a factory defect that is not listed under Warranty Exclusions;
3. the item is not what has been ordered.

CATEGORY B: Change of heart

1. item is still in its original packaging, i.e. protective seal is still intact;
2. item is refused by the customer due to change in preference or a change of heart, in which case a restocking fee (20% of the item´s price) to cover logistics and procurement costs shall be charged.

IMPORTANT NOTES:

Mobileshop.ae shall only accept returns if the claim was filed and the item delivered back to the office within the 5-day time frame. The customer may opt to drop off the item at the Mobileshop.ae office or use the company´s courier service with applicable fees.


WARRANTY EXCLUSION FACTORS:


  • signs of misuse, including but not limited to the failure to use this product for its normal purpose;

  • any repairs or attempts to repair by non-authorized personnel or third party companies and service centers external to Mobileshop.ae;

  • damage in the casing, screen or buttons, including but not limited to dead pixels;

  • any damage caused by software or apps;

  • rooting or replacement with altered or 3rd party firmware;

  • any damage caused by natural calamities or any other extreme weather conditions such as heat, cold humidity rain or snow;

  • any damage or failure caused by water, moisture or humidity even if the item is labelled by its manufacturer as "water resistant" or "waterproof" or regardless of any IP certificate it might have;

  • the item does not start up anymore as the cause of the fatal malfunction is untraceable in such conditions;

  • the Seller on Mobileshop.ae or its designated Service Center(s) detects that the claim includes false information or incoherencies, in an attempt to obtain free warranty service when it is not due;

  • inability by the Customer to produce original Invoice.

Delivery Information

Timings

Basic, FREE deliveries within the UAE may take a minimum of 3 days.

All orders placed until 5pm will be processed on the very same day.

Orders placed after 5pm or during a non-working day will be processed on the next working day.

Delivery time exceptions

Delivery time may deviate from the usual timings due to access challenges in the following locations : Ras al Khaimah, Abu Dhabi, Fujeirah, Al Ain.

FEES & FREES

  • All delivery charges are FREE across UAE.

  • Delivery charges may apply to international shipping, which will be added to the total sum of your shopping cart at checkout.

  • To find out which shipping charges apply to your international order please carefully check the rates in the "Checkout" page.

ZZT! Super Fast Delivery is a premium delivery service available for customers in Dubai, Sharjah, and Ajman. It is available in 3 different shipping options:

  1. Within 3 hours - 85 AED

  2. Within 6 hours - 39 AED

  3. Within 24 hours - 25 AED

ETA indicated on Checkout page

Special Deliveries

  • Special or Urgent Deliveries might be arranged according to courier and/or stock availability.

  • Charges may also apply depending on given circumstances.

  • Please feel free to call our customer service to know more or arrange for a special delivery.

Customs and Duty Taxes

In case of international shipment we only charge shipping cost exclusive of any customs and duty taxes. Customer is responsible for the customs and duty taxes.

Piggy Bank Sales Deliveries

For items under Piggy Bank Sales promotion, delivery will be made 20 days after confirmation of purchase as per promotional guidelines.

Disclaimer

Mobileshop.ae Marketplace recognizes that some delivery delays may occur due to traffic congestion, road blocks, weather disturbance, or other unpredictable events. Delays may also originate from the Seller´s end, in which case Mobileshop.ae Marketplace shall not be held liable for any adverse outcome.

8Engadget

Moto X Play review: an unexciting phone with a hug
The Moto X Play seems built for one thing. It can't compete with other devices on specs, but it will last you two days on a single charge. If you prioritize battery life over everything, it's definitely worth considering. (Read full review...)

8The Verge

Moto X Play review
So who, if anyone, should buy the Moto X Play? Battery life enthusiasts, first and foremost. Motorola has focused on marketing its new camera and the fun of customizing your own X Play via Moto Maker, but the thing that really makes this handset stand out is its big battery. (Read full review...)

8Android Central

Moto X Play review
The Moto X Play delivers a great deal for the money — a great screen, a decent camera and solid battery life, not to mention Moto's excellent software experience. But nagging performance and multitasking issues hamper what might otherwise have been the perfect Android mid-ranger. (Read full review...)

8TrustedReviews

Moto X Play review
With a fantastic display, detailed camera and a battery that can last all day, the Moto X Play continues Motorola's impressive run of smartphones. (Read full review...)

9International Business Times

Moto X Play Review – Great battery life at a gre
The Moto X Play is a really good smartphone. It is well built, offers a decent camera, very good battery life and good performance, but in a market where margins are thinner than a sheet of newsprint, Motorola may struggle to convince many to buy this over its budget Moto G smartphone. (Read full review...)

10Expert Reviews

Motorola Moto X Play review
The Moto X Play is still a great value handset in its own right and its excellent screen, camera and battery life punch well above its weight. It wins a Best Buy award. (Read full review...)

9The Inquirer

Moto X Play review
Sure, the low-light camera performance disappointed and the screen isn't the best on the market, but for £269 the Moto X Play offers a premium design, smooth performance, bloat-free Android and an excellent battery life. (Read full review...)

8Stuff

Motorola Moto X Play review
The phone’s look and feel probably won’t make you fall in love in an instant, and the core specs, the CPU, storage and RAM, are just about right for the money. This isn’t a disruptive ultra-bargain phone. But it is still great value. (Read full review...)

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