Delivery Information

Timings

Basic, FREE deliveries within the UAE may take a minimum of 5 days.

All orders placed until 5pm will be processed on the very same day.

Orders placed after 5pm or during a non-working day will be processed on the next working day.

Delivery time exceptions

Delivery time may deviate from the usual timings due to access challenges in the following locations : Ras al Khaimah, Abu Dhabi, Fujeirah, Al Ain.

FEES & FREES

  • All delivery charges are FREE across UAE.

  • Delivery charges may apply to international shipping, which will be added to the total sum of your shopping cart at checkout.

  • To find out which shipping charges apply to your international order please carefully check the rates in the "Checkout" page.

ZZT! Super Fast Delivery is a premium delivery service available for customers in Dubai, Sharjah, and Ajman. It is available in 3 different shipping options:

  1. Within 3 hours - 85 AED

  2. Within 6 hours - 39 AED

  3. Within 24 hours - 25 AED

ETA indicated on Checkout page

Special Deliveries

  • Special or Urgent Deliveries might be arranged according to courier and/or stock availability.

  • Charges may also apply depending on given circumstances.

  • Please feel free to call our customer service to know more or arrange for a special delivery.

Customs and Duty Taxes

In case of international shipment we only charge shipping cost exclusive of any customs and duty taxes. Customer is responsible for the customs and duty taxes.

Piggy Bank Sales Deliveries

For items under Piggy Bank Sales promotion, delivery will be made 20 days after confirmation of purchase as per promotional guidelines.

Disclaimer

Mobileshop.ae Marketplace recognizes that some delivery delays may occur due to traffic congestion, road blocks, weather disturbance, or other unpredictable events. Delays may also originate from the Seller's end, in which case Mobileshop.ae Marketplace shall not be held liable for any adverse outcome.